OUR PRODUCTS

Frequently asked questions

Our clothing runs true to size. If you prefer a looser, more relaxed fit, we recommend sizing up. Remember, we offer a 30-day return policy so you can shop with confidence.

Yes, we offer Free Premium Shipping + Track & Trace, because we value you as a customer and want to provide you with the best service.

Yes, you can return your order within 30 days of receiving it.

You can track your order by entering your Order Number + Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.

You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, Apple Pay, Google Pay, Maestro, and Shop Pay.

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.

Email: info@softr-underwear.com

Testimonials (6.492)

★★★★★

This is my 4th purchase of softr undies. I have 8 pair; in every style, I think. They are true to size. I drive around visiting patients, getting in and out of my car, bending this and that way, sometimes I sit on the floor…never once do I need to adjust my undies. They comfortably stay put. The leg bands are flexible and breathable. They do not leave marks on my body. Finally, a product does what it claims! Im so very pleased with my purchases.

Tania Clayton
★★★★★

Love the color and the fit is SUPER comfortable. So glad I purchased these. Will probably buy more and try a top next time.

Lori McElroy
★★★★★

These undies are so soft! They hug my body so comfortably. No digging into my thighs or riding up. The waistband is soft, not tight and it doesn’t roll down. Perfect undies for wearing after my recent hip replacenent surgery. Thank you for such a lovely product.

Deborah
★★★★★

I love these… The color and the feel and the fit!

Teresa H.
★★★★★

Oh my, i purchased 2 pair ( one order ) and i was sketical for sure ! I received them yesterday and i ordered 4 more pairs today! They are the most comfortable underwear i have ever had! I got the high-rise premium cotton! ❤️❤️❤️ and they feel Amazing!!

L.B.H.
★★★★★

I am so impressed! Great quality, super comfortable, and pretty colors.

HBird
Free Shipping

We offer Free Shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.

Easy Returns

Feel free to contact us. We're ready to help and provide you with the right guidance.

100% Secure Payments

We offer you a variety of secure payment options. Pay easily and enjoy a safe shopping experience.